FAQ
Shipping & Warm Weather
At this time, we are not able to ship to the following states at a reasonable price due to weather:
Alabama Alaska Arizona California Florida Georgia |
Hawaii Louisiana Mississippi Nevada New Mexico New York |
North Carolina South Carolina Tennessee Texas |
Chocolate Care
To ensure product quality, please keep chocolates stored in a cool place, optimally between 65Ëš- 68ËšF.
Try to avoid extreme temperature swings to keep your Lore’s chocolate tasting its absolute best. Too warm, and the chocolate can melt. Too cold, and the chocolate will bloom, leaving the surface texture slightly powdery and off-colored. Chocolates also easily absorb moisture. For these reasons, we don't recommend refrigeration.
If this happens, however, don’t worry—your chocolate is still perfectly fine to eat. It’ll just look different and may feel less silky as it melts in your mouth.
–––Allergy Information
Our products are manufactured in a facility that uses peanuts, tree nuts, soy, wheat, milk, and eggs. Most products are made on shared equipment.
Accessibility
Our historically certified retail store is located one block from the Liberty Bell.
Accessing Lore’s Chocolate Shop involves a few stairs. If stairs are difficult for you, we encourage you to place your order by phone or online for our convenient curbside pick-up service. Upon your arrival, simply give us a call at 215-627-3233, xt 4, and we'll be more than happy to bring your order out to you curbside.
Lore's Chocolates is committed to improving and enhancing your online experience. We value our customers and are actively working to comply with the ADA's Web Content Accessibility Guidelines (WCAG) 2.0.
Should you encounter any accessibility issues, please do not hesitate to contact us at info@loreschocolates.com, or call us at 215-627-3233 with your comments or feedback.
Please include a specific web page/URL along with specific issues so that we may make reasonable efforts to address your concerns.
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If you still have questions or concerns, Contact Lore's!